MAPP’s IT Director shares his views on why getting buy in on technology investment is a challenge

The usual assumption made by business stakeholders is that the utilisation of technology in any capacity will positively impact operations, but how should IT set the expectations of the Business and how should the Business work with IT to gain buy-in and ensure the technology delivers the expected benefits?

The conversation around IT being the business and the business being IT has been a subject at conferences, networking events and roundtables over the past five years and I firmly believe that this subject will continue to be further explored in the future. Although there has certainly been a blending of the two, I’m in no doubt that the provision of much of what is provided of the expected fundamentals such as email, file sharing and access to the internet, all on an enterprise scale, whilst considered critical to business operationally, remain almost solely the domain of the IT department.

 

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