MAPP - Home
Relentlessly curious and ambitious, we are focused and passionate about managing commercial and mixed-use real estate, our clients, the occupiers in their buildings, the people we employ and the planet and communities we share.
Our approach
To help navigate our rapidly changing and complex world, at MAPP we talk about V1.0, V2.0, V3.0 and V4.0 - four distinct yet interdependent areas of property management.
V1
Outstanding property management
We manage data, risk, occupiers and service charges, look after the fabric of buildings, deliver procurement and facilities management, collect rents and report on anything that moves.
V2
People-first experiences
Our skilled team of guest experience managers, asset transformation consultants, social impact and mobilisation professionals, building consultancy team and specialists in flex, tech and occupier engagement transform buildings and occupier expectations. Together, we help clients deliver great and relevant buildings.
V3
Pioneering sustainable management
Our Building Consultancy, Mechanical and Electrical and Sustainability teams work with owners of real estate to deliver their ESG agenda and maximise environmental performance.
Our team are leaders in educating, evaluating and eradicating carbon, waste and plastic. We also focus on improving air quality, levels of well being and creating social value and impact.
V4
Tailored technology
We automate processes, connect devices and collate data, enabling our specialists to make better decisions and spend more time delivering value.
The future of real estate is the physical augmented by the virtual and the best spaces will balance both.
We hold ourselves to the highest standards of social and environmental performance, transparency, and accountability. That commitment has seen us become a Certified B Corporation – the first and only major UK real estate consultancy to achieve that.
News & views
Get to know us
We believe that better people means a better culture that delivers better work. We are united by a common purpose and a desire to be a great place to work.
More of our people and bios
Raj Singh
Executive Director - Head of Facilities Management Operations (Manchester)
Martin Holland
Senior Executive Director - Head of Accounting Services (London)
Gibran Dar
Partner - RE-DEFINED (London)
Cathy Hemming
Executive Director - Head of Corporate Risk Management, Governance and Projects (London)
10 good reasons to work with us
We are passionate about property management
Well into our third decade, MAPP remains passionate about Property Management, focused on offering a world-class service and transforming the way properties are managed in a sector that is changing like never before.
We are passionate about what we do, relentlessly curious about the future and proud to manage a growing £25bn+ portfolio.
It’s all we do – being second best is not an option.
And our people are passionate too
A great company needs great people and MAPP is committed to being a great place to work.
Our people enjoy the challenges of managing real estate, engaging with clients, occupiers and suppliers, are ambitious and make a difference.
We have a growing team of 600+. In 2022, Newsweek declared we were the 30th best place to work in the UK. We topped the Real Estate sector.
Controls, systems and procedures
These are absolutely essential and form the bedrock of our core V1.0 service: risk, reporting, financial management and compliance.
We offer a variety of reporting configurations to ensure complete transparency, outstanding service and statutory compliance.
We constantly measure our internal targets and find ways to improve our service to owners and occupiers. Regulated by RICS, the FCA, and audited by BDO, we believe in complete transparency.
Others love what we do
MAPP has a proven track record in acting for some of the UK’s most high-profile and demanding Funds, REITs, Investment Managers and a growing international client base.
Many of our clients started us off with one property and subsequently instructed us on other properties and portfolios.
We manage £25bn+ of commercial real estate for clients including Schroders, Barings, Warburg, AEW and Frasers.
We love our occupiers
Our first love is always to our clients, but without occupiers, a building will never boast healthy retention rates, achieve the best rents and deliver on the business plan.
MAPP’s site team is crucial to our service, so we don’t outsource them, we employ them in our main company. We have a growing dedicated occupier team, all dedicated to delivering a great welcome and experience.
We tell it like it is
Honesty and integrity are absolutely essential to our business.
Communication forms an essential part of what we do. Sometimes the truth might be awkward, but we prefer awkwardness to a veneer of platitudes and covering up issues that need to be addressed.
Managing a property involves dedication and hard work. We can only make it real if we roll up our sleeves and get stuck in.
The reality is that we never stop – there is always so much to do and we love the challenge.
Ownership and performance in perfect alignment
MAPP is entirely owned by its people, all of whom are committed to building a great business and delivering something different and extraordinary.
Every single member of the team, whether through direct share ownership, Company Share Option Plan or our profit share scheme has a direct financial interest in ensuring that our business and the properties we manage are successful.
This is personal.
We love change
Property Management is an exciting place to be as the pace of change accelerates.
RE-DEFINED revolutionises the approach to Flex and Managed Workplaces. Energy by MAPP helps clients procure and manage utility supplies and our Building Consultancy and Asset Management teams go from strength to strength. Having recently launched our V4.0 Consultancy service and core offering, we routinely use new technologies to deliver the best.
Inertia has no place in our business.
We are strategically parochial
The world might be big and interesting but there is more than enough for us to focus on in the UK.
In addition to our Head Office in London, our growing offices in Bristol, Manchester, Glasgow and Birmingham underpin our ability to manage property across the UK. More than half of our people now work outside London, helping us deliver a more personalised service.
We are sustainable to our core
Operating in a sustainable way is fundamental and we have been and remain way ahead of the pack thanks to our dedicated sustainability team. We were the first Real Estate Consultancy in the UK to become a B Corporation and are committed to being a Net Zero Business by 2025.
In addition to our B Corp status, MAPP is ISO 14001 certified. This is only achieved by businesses who truly balance profit and purpose.
We also work with charities like Resurgo, helping individuals who are challenged with particular barriers into employment within the built environment.