With a focus on service charge management, Dan makes sure that the complex budgets required for running large and diverse Business Park assets work for our occupiers – and that they are both transparent and fair.

Outside of work, he spends most of his time entertaining his two young children (and his wife). He also listens to music, tries to improve his Italian, drinks wine and draws in one of his many unfinished sketchbooks… but not all at the same time.

Joined MAPP in 2020

With over 10 years’ experience, Michael has worked for a number of high-profile clients such as Shaftesbury, Nuveen, HS2, Warner Brothers. He currently manages over 800,000 sq ft of office space for several MAPP investment clients, across the City of London and Canary Wharf.

Michael enjoys both watching and playing all types of sports but with two children under the age of three, most of his spare time is now spent running after them!

Joined MAPP in 2020

Lead Director for MAPP’s Building Consultancy team in Bristol, Lee covers both the South West and South Wales regions. His focus is on nurturing regional growth, through building and maintaining strong client relationships.

A keen swimmer, Lee dabbles in the world of triathlon but would rather spend his spare time with his family. This generally involves doing whatever his four-year-old tells him to do.

Joined MAPP in 2020

Rob develops and champions MAPP’s transformational data strategy, driving forward the digital infrastructure both in-house and for our clients, occupiers and suppliers. He brings a wealth of data management experience, having spent 26 years at Royal Mail.

A goalkeeping devotee, Rob’s playing days are long gone – and he now collects memorabilia. Married with two daughters at university, he’s often found on Hayling Island beach walking the family Cockapoo, Flo.

Joined MAPP in 2021

Toby is jointly responsible for our Portfolio service line. He oversees a diverse range of mandates and acts mainly for property funds, along with some private clients. He previously worked within a small European investment management business, developing a bespoke commercial property management venture that later transitioned into MAPP. Toby is a Chartered Surveyor with over 20 years’ experience.

A countryman at heart, Toby is happiest outdoors. If not walking his dogs or on a riverbank, he can often be found maintaining or constructing something.

Joined MAPP in 2021

Gibran focuses on all things technology, finance and data related for MAPP’s flex brand RE-DEFINED, driving efficiencies and best practices in everything we do. He oversees the financial appraisal, structuring and ongoing performance of all our flexible workspace centres.

When he’s not working, Gibran can be found monitoring current trends in programming and technology, learning Mandarin and chasing arbitrary fitness goals in the gym.

Joined MAPP in 2022

Martin heads up MAPP’s Client and Central Accounting team, handling the financial reporting and service we provide to our clients. With over 30 years’ experience, Martin uses his skills and ideas to drive change and improvements, achieving market-leading performance statistics across the team.

When not watching live music or sport, Martin can be found writing children’s books or recording football-related podcasts. Any spare time is spent with his wife and four children, ideally somewhere hot and without Jasper, their lively Cocker Spaniel.

Joined MAPP in 2017

Nikki oversees MAPP’s occupier experience and engagement strategy, nurturing trust, loyalty and customer retention across our 8,000+ occupiers. With two decades of experience combining facilities and property management with commercial and residential litigation, she brings an exceptional understanding of world-class occupier service and conflict avoidance.

In her free time, Nikki enjoys Zumba, yoga, book club, family walks with their Labrador and gardening (with varying degrees of success come harvest time!)

Joined MAPP in 2021

Alex makes sure that MAPP’s assets are proactively managed during their lifecycle from acquisition through to disposal, and has experience in delivering projects in excess of £15m. He has also been involved in the purchase of several trophy assets across Europe, on behalf of our clients.

Alex enjoys spending time in Cornwall with his young family, cheering on England at Twickenham and working on his golf handicap.

Joined MAPP in 2018

As MAPP’s Head of Retail, Caroline’s main focus is on shopping schemes. She is a RICS Fellowship assessor, a member of the Revo ACE Awards Committee, and a RICS Inspire Ambassador, encouraging young people into careers in surveying.

Caroline loves rock music gigs, travelling, and keeping fit with swimming and a static bike. She likes a challenge and is currently attempting to teach herself how to play the piano.

Joined MAPP in 2020

Richard oversees data management and reporting across 15 Science and Business Parks within MAPP. His skills allow him to focus on data quality, analysis and bringing data to life through visualisations.

In his spare time, Richard is a keen ultra runner and can often be found out on the trails near London. When not running, he enjoys spending time with his partner and daughter.

Joined MAPP in 2019

Costas oversees all the major upgrades and changes to our Tech systems and services. He has a track record of delivering large transformation projects on time and in budget.

When he’s not coming up with tech solutions, Costas loves spending time with his wife and young family, occasionally hacking his way around a golf course, or watching live sport.

Joined MAPP in 2009

As Head of Facilities Management Operations, Raj has overall responsibility for MAPP’s FM function outputs and service delivery. He has successfully mobilised a number of key assets whilst making sure that on-site teams deliver an innovative, best-in-class service that combines occupier engagement with technology enhancements for both clients and occupiers.

When he’s not spinning plates in the world of FM, Raj is spinning plates in the Singh household! He enjoys exploring smart technologies and travelling the world.

Joined MAPP in 2018

With a strategic role overseeing of all MAPP’s core Property Management function, Rob ensures that our teams, technology and processes are effectively structured and connected. He explores and implements new technology to aid growth, and works with clients to identify their requirements, ensuring excellence in service delivery.

He likes music, art, film, books, food, travel, architecture, technology and quantum physics. Sometimes all at once…

Joined MAPP in 2017

Mark is responsible for the management and oversight of a number of instructions on behalf of AEW UK, CBRE Investment Management, The Church Commissioners for England, and Brunswick Property Partners with values in excess of £1.5bn.

He and his team drive our seamless service delivery and client-focused customer care. Mark lives on the Suffolk coast with his wife and two small boys, where he can mainly be found on the beach, building the perfect sandcastle.

Joined MAPP in 2009

Leading the Manchester Building Consultancy team, Richard enjoys using his skills and commercial knowledge to help clients execute their investment strategies. With 16 years’ experience providing professional and project-related core Building Surveying services to commercial landlords and occupiers, he has procured numerous complex commercial projects, from inception to completion.

Joined MAPP in 2020

Denise works with MAPP clients at all stages of their sustainability journeys, to help them improve their corporate data coverage. Her focus is on making sure they have the ESG data they need to support their reporting, sustainability strategies and initiatives.

When she’s not in the office, Denise is most likely to be found getting her musical theatre fix or in her studio, finding new ways to be creative.

Joined MAPP in 2021

Jason and his team make sure that MAPP and our supply partners deliver a first-class M & E and VT management service for all our clients’ properties. His previous engineering experience affords him an understanding of the design and operations of the built environment that allows him to look beyond pure hard services delivery.

As a keen cyclist and avid runner, Jason likes to keep active, although his wife and family still think this is a ruse to escape lawn-mowing duty.

Joined MAPP in 2019

Ray leads our Asset Management team, delivering value-added strategies and in-house expertise across all sectors. Specialising in high street, out of town and retail & leisure shopping centres, Ray’s team was instrumental in transitioning four large assets from the widely publicised INTU portfolio.

Ray splits his time between kids’ sports touchlines, destroying golf courses and lamenting over Welsh rugby. He helped set up the One Great Day Charity and is involved with Great Ormond Street Hospital through the Noonan Syndrome Association.

Joined MAPP in 2019

Sophie’s role is predominantly focused on the management of shopping centres and retail parks across a varied portfolio, including APAM, Pinebridge Benson Elliot, Waypoint and Orchard Street. Prior to joining MAPP, she worked across a wide range of schemes – from flagship assets such as Coal Drops Yard at Kings Cross, to regional retail parks.

In her spare time, Sophie can be found either on the netball court, socialising with friends, or catching a plane for her next trip abroad.

Joined MAPP in 2020

Jonathan’s passion is organisational effectiveness and culture building. In his Chief of Staff role he supports David Clein, MAPP’s Managing Director, in ensuring that the different parts of our business are working together to successfully meet our corporate objectives.

Outside of MAPP, Jonathan is happiest when there’s family harmony (not always easy with three teenagers), paddleboarding on the water, or climbing a mountain. If you ever want to wind him up, let him know that you will “reach out” to him.

Joined MAPP in 2010

Charles currently manages five buildings for MAPP, situated in the City, Canary Wharf and Old Street. He has 15 years of experience, managing large Central London office buildings on behalf of a number of clients including M&G, British Land and USS.

Having grown up in Dubai, Charles is now settled with his family in London and enjoys all that it has to offer, including the museums, theatres and restaurants. His daughter, however, would rather go to the beach.

Joined MAPP in 2022

Mike is responsible for delivering a first-class facilities management service for all the properties we manage, including implementing key innovations and investments. He leads both our London and national facilities management teams, and oversees relationships with key consultants and service contractors.

Mike, being Welsh, is a keen rugby fan. When not watching matches, he spends his free time gardening, building fun games and toys for his son to play with, and taking him out on adventures.

Joined MAPP in 2018

Poppy thrives on building and maintaining excellent relationships with owners and occupiers alike. She has over 20 years of property and asset management experience, specialising in Central London premium offices. She has extensive knowledge of all areas of property management, focusing on delivering all-around, best-in-class service.

Outside of work and when possible, Poppy likes to spend her time traveling and exploring new countries with her husband and two children!

Joined MAPP in 2018

Driving the MAPP brand forward in Scotland, Lynne is our Executive Director and Head of Scotland. She brings three decades of experience and is currently overseeing the XSite Braehead, Wellgate Shopping Centre and Westhill Shopping Centre, among others.

Born in the north-east of Scotland and now living near Glasgow, Lynne tours folk music festivals worldwide. She enjoys long walks with her family and their two energetic Cairn Terriers.

Joined MAPP in 2021

Debbie heads up our Manchester office and the regional portfolio management team. With a particular focus on retail, she also heads up our asset management team in the regions.

Debbie is married and is a keen globe-trotter. The arrival of her daughter in 2018 added a new passport to the family and Betsy now has her own travel map.

Joined MAPP in 2019

Kelly oversees the Birmingham Portfolio team. She has been in property management for almost twenty years, having worked with investment funds, family portfolios and large retailers. Kelly has extensive experience in managing service charges and client KPI reporting in the UK and across EMEA. An advocate of Associate Membership of the RICS, she also mentors applicants and is part of the AssocRICS assessor team.

Kelly volunteers with The Scouts and as a Second Lieutenant within the Army Cadet Force. Having been an Army Cadet and an Army Reservist, she thinks it is important for young people to learn valuable skills.

Joined MAPP in 2022

Matthew oversees the operations and service delivery of our regional Retail Team. He is also a Client Director on retail property management mandates, monitoring our performance and making sure that we exceed client expectations.

While Matthew enjoys most sports, he spends most of his time in a soft play area with his family! He enjoys fundraising for the British Heart Foundation, and is determined to learn how to play his guitar.

Joined MAPP in 2018

Andrew is a Client Director at MAPP, focusing primarily on managing industrial, office and several stand-alone FRI assets in our Northern portfolio. With over 15 years’ of property management experience, he supports our regional teams in delivering high-quality occupier and client services.

Andrew has spent the past decade leading a local cricket club as captain in the Lancashire league. When not in his whites, he spends his weekends with his two small children and fiancé, who love walking in the Pennines and travelling the world together.

Joined MAPP in 2017 

Oliver’s focus is on developing relationships with building owners, to provide portfolio-wide flex solutions. He has an overview of the design & build process and is heavily involved in setting up the brand and leasing campaigns for new buildings. Alongside Gibran, he founded RE-DEFINED to bring a considered and robust Flex offer to the UK market.

He enjoys music, art, telling stories of how he almost made it as a pro-rugby player, and going skiing and travelling with his soon-to-be-wife!

Joined MAPP in 2022

As CEO, Nigel works with the Executive Team to deliver an outstanding service across our core Property Management business and our Building Consultancy, Flex and Sustainability advisory services. He leads our strategic direction and growth.

Nigel is at home in the mountains, whether on skis, bikes or two feet. Recent trips include skiing in Japan, sailing and avoiding bears in Svalbard, trekking to Everest base camp and roaming the Alps. When down at sea level, Nigel enjoys golf, people, opera and live music, while trying to keep up with his wife Nix and their five children.

Cathy’s focus at MAPP is on successfully delivering system implementations and business process re-engineering projects. She’s worked in the property and financial services industries for over 30 years.

Currently living in idyllic Hertfordshire, Cathy spends much of her time with her lovely husband Simon and their two German Shepherds. She loves exercising as well as listening to music, attending concerts, and reading.

Joined MAPP in 2011

Corinne manages the day-to-day operations of our People team, making sure that MAPP continues to be a great place to work. After nearly a decade specialising in people development, she is passionate about partnering with people to see change, growth and progression. Having recently completed a coaching qualification, she dabbles in the wide landscape of the People team, from engagement to employee relations.

In her spare time, Corinne loves exploring new places and planning adventures with her daughter. She is also finally sorting the garden and is surprised to be enjoying the process.

Joined MAPP in 2017

Rob leads a dedicated team of over 30 who oversee numerous prominent London landmarks. With 30 years of experience managing large commercial assets in Central London, his clients include Strandbrook, Endurance Land, Beltane, London & Oxford, Schroders, Great Portland Estates, DWS and many European, Hong Kong, Far Eastern and Middle Eastern investors.

Rob is a keen cricketer and occasional golfer. He is married and lives in Kent – where he is head groom to his kids’ ponies. He is also a long-suffering Toon fan and junior rugby coach.

Joined MAPP in 2017

Kevin oversees operations for 11 of the UK’s leading Science and Business Parks. Bringing three decades of industry knowledge and a vast range of qualifications, he provides specialist insights into the logistical, HSE and compliance management of bespoke environments.

An avid karate enthusiast, Kevin is a 7th-degree black belt. He enjoys spending time with his partner and their two friendly pooches — a Miniature Dachshund and a Pug.

Joined MAPP in 2020

James leads the MAPP London Building Consultancy team. As a multi-specialism Building Surveyor with over 20 years’ professional experience, he brings a wealth of knowledge and situational know-how. His aim is to provide clients with insightful recommendations that are considered for both their commercial and professional merits.

Being married with two daughters keeps James busy. However, when time allows, his hobbies are DIY, his garden and listening to 90s music.

Joined MAPP in 2016

Tom makes sure our services lead the market in advising clients on occupier services and amenities and how best to deliver them – for both lab premises and high-end business parks. He and the team set and monitor annual strategic goals across each portfolio.

Tom is a keen runner and loves to buy and sell guitars in his spare time (his real job, as he would say). He enjoys weekends with his family and two children, and drives the oldest and least cool Honda CRV on the road.

Joined MAPP in 2007

Damon oversees operations for Louisa Ryland House as General Manager and works with the RE-DEFINED team on upcoming RE-DEFINED projects. Before joining MAPP, he worked as an Area Operations Manager within the Birmingham region for IWG. He then spent a decade in Retail Operations, rising through to UK Operations Manager at G-Star RAW.

Damon, an avid fan of his son’s football, helps to co-manage the local team on a weekend. He also enjoys spending time and long walks with his wife, son and their friendly pooch — a sproodle.

Joined MAPP in 2022

James works closely with investors to transform assets and deliver value-add for forward-thinking, agile consumers in the flex space, all built on the solid MAPP property management platform. Instrumental in defining the flex sector over the last 20 years, he brings that depth of knowledge to the RE-DEFINED business.

When not working, James loves to spend time with his wife Jo, their two children and their dogs (while trying to watch the cricket!).

Joined MAPP in 2021

Brian has over 25 years’ experience in FM, security and Data protection. He is responsible for supporting the business in navigating the tricky and important world of GDPR compliance. As well as this, he delivers excellent strategy work and guidance on Security and Facilities operations to our clients.

Away from work, Brian finds time to spend with his friends and family and enjoys watching all sports, the odd round of golf and playing flat green bowls.

Joined MAPP in 2009

Ben heads up our Bristol office with a key focus on servicing new and existing clients. As Client Director, he’s responsible for all aspects of service delivery for the management of commercial property portfolio, on behalf of Schroders and other MAPP clients. Ben brings 22 years of industry experience, having worked in Investor Property Management, Capital Markets, Asset Management and Corporate Real Estate in the UK and Australia.

When he’s not working, Ben can be found chasing after his three kids (and wife), playing or watching sports, practising the guitar and socialising.

Joined MAPP in 2015

As MAPP’s Utilities Manager, Peter leads all utility contracts, procurement and services. With previous roles at Shell Energy Retail, Siemens Energy Division and IMserv Europe Ltd, he brings over 17 years’ experience within the sector. Peter manages MAPP’s relationships with our chosen energy consultants, smart meter providers and utility suppliers, making sure all utilities are operating smoothly to meet our clients’ needs.

Outside of work, he enjoys spending time with his family and friends by going out for dinner as much as possible. An avid golfer, he plays at least once a week.

Joined MAPP in 2022

Rowan heads our team of skilled sustainability consultants, guiding clients, surveyors and investors on their net zero-pathway. With over 15 years’ experience, Rowan’s goal in the climate change challenge is to make sustainability simple, mainstream and embedded into everything people do. He hopes to become a specialist in the field.

Outside of spending time with his wife and two daughters, Rowan is developing the skill sets to become a rugby coach, following 22 years on the pitch.

Joined MAPP in 2020

Abbie is an Associate Director within the Building Consultancy team in Manchester. She brings a wealth of experience across a wide range of professional services, from dilapidations, party wall matters and pre-acquisition advice, to project management and contract administration roles for a variety of sectors and properties.

Away from the office, Abbie enjoys spending time with her family, loves horse riding and is a keen tennis spectator.

Joined MAPP in 2020

As a Client Director, Kate coordinates the property management function for our long-standing client Frasers Property UK Ltd, delivering a standard of excellence across the business parks within their Southern portfolio. She also works closely with the management team at Stockley Park.

With two teenage daughters, spare time is a luxury, so when Kate has a minute, she enjoys gardening or going for long walks. An identical twin, she also likes to spend time with her sister strolling around her hometown of Oxford.

Joined MAPP in 2020

Joined MAPP in 2018

One of the Estate Management Consultancy team, Lorena supports developers such as Landlease, advising on short to long-term, mixed-use schemes. She also mobilises new projects, recent notable mentions being Gresham St Pauls and Marble Arch Place.

When not in work mode, Lorena studies for her RHS diploma in Horticulture at Capel Manor College, fulfilling her passion for gardening. She loves attending gigs and music festivals and writing about them in her blog.

As MD, David makes sure that we always meet and exceed expectations for our corporate function and service delivery, maintaining strong, ongoing relationships between clients and the MAPP team. He monitors our performance closely to drive constant improvement.

Having spent years chasing a rugby ball, David now spends most of his spare time running around with his wife and two kids. He is a cyclist of sorts and can often be found completing charity rides with friends and occasionally preparing for them in the Surrey Hills.

Joined MAPP in 2004

As MAPP’s Executive Director (London), Duncan is jointly responsible for the National Portfolio Management team and also sits on the Executive Board. With over 25 years’ experience in the world of property management, his focus is on making sure his team delivers a first-class service to clients and occupiers. Duncan oversees clients such as Orchard Street Investment Management, Capitaland, XLB, JP Morgan, Goodman, and JLL portfolios.

Outside work, you can find Duncan out on the water, sailing, kayaking, paddle boarding or swimming with his children. He also enjoys mountain biking, golf, and watching rugby and cricket.

Joined MAPP in 2016

Marc consistently nurtures close and lasting relationships with the clients he supports at MAPP. His role in the London Office Buildings Team involves providing pre-practical completion consultancy advice, mobilisation, and steady-state management. Marc works collaboratively across the business to ensure that our service delivery stays best in class, in all areas.

Outside work, Marc enjoys playing rugby for his local club… when he isn’t running around after his young son.

Joined MAPP in 2019

Sean heads up the MAPP People Team, growing our number from 160 to almost 500 over the past five years. With a wealth of HR experience across many different sectors and geographies, he plays a key role in our continued expansion.

Sean is married with two children and a mad French Bulldog. He spends any free time helping out with several charities, building Lego with his son or writing business plans with his daughter. He is a big fan of cricket, rugby and coffee.

Joined MAPP in 2016