Embedding ESG and community value year-round

Palace Shopping aimed to embed a meaningful ESG programme that extended beyond seasonal campaigns and positioned the centre as a genuine community hub.

The MAPP approach

MAPP partnered with local schools, charities and the council to deliver a year-round ESG and community engagement programme. Initiatives included a Secret Garden activation, Careers Fayre, Small Business Saturday support and ongoing sustainability projects.

The impact

The programme raised nearly £100,000 and increased civic engagement, local visibility and community pride. Palace Shopping is now recognised as a centre rooted in social value, sustainability and local partnership.