Modernising a heritage retail and leisure destination

Richmond Riverside, home to global occupiers including eBay and PayPal alongside premium retail and leisure brands, required modernisation while preserving its Grade II listed architectural character. The objective was to maintain vibrancy and relevance while upgrading facilities and activating public space.

The MAPP approach

MAPP appointed a dedicated on-site management team, delivered strategic retail re-tenanting, oversaw sensitive refurbishment works and curated public events and riverside markets to enhance dwell time and community engagement.

The impact

The estate retained key global occupiers and reinforced its reputation as a leading riverside destination. Improved footfall enhanced public realm activation and a refreshed tenant mix have strengthened long-term asset performance.